GENERAL DESCRIPTION
Responsible for total operation of designated department(s) and/or office(s), which may include one or more of the following functions: human resources, operations, financial performance (profit and loss), customer service, and sales management.

REQUIRED EDUCATION/TRAINING
Bachelor’s degree, national certification or equivalent in business or sales and marketing required. Must have technical knowledge of the laws, policies, and procedures in defined territory. Must have demonstrated past experience in management or supervision. Must have good computer and analytical skills.

PREFERRED EDUCATION/TRAINING
Masters degree in business, health care, vocational rehabilitation, nursing, or other degrees related to a managed care organization. Management experience in local territory is preferred. National certification including CRC, CIRS, CCRN, CVE, CCM etc. is an asset.